Prospective Tenants


Application Process:

If you see a property we have for rent that you are interested in, we invite you to complete an application here.  Following is a brief outline of our application process and fees. In compliance with HUD laws and Fair Housing Regulations, all applicants are treated equal. 
  1. Click the RED button on the right to complete a Rental Application. Application is best viewed/fill out in CHROME.
  2. We run a full credit check along with criminal, and eviction background on every applicant. Anyone 18 years of age and older living in the home must complete an application.
  3. Rental Applications will not be processed without the applicable fee(s) paid. You can pay online once you have completed the application. To avoid additional service fees, please us your routing and checking account number to process the payment. Card payments will be assessed an additional 3.25% service fee by the card processing company. 
    Note: The up-front application is $55.00/applicant and is non-refundable. This fee is non-refundable even if your application is denied. We will not run an application without payment.
  4. Additional documentation such as driver's license photos, paystubs, W2s, landlord referals, etc. need be sent to INFO@KEYHOLEPROPERTIES.COM after you have submitted your application and payment is made. 
  5. We will contact you (usually within 24 hours) with our decision once we have had a chance to review your application and the information provided.
  6. Denied applications will be emailed an adverse action letter. 


Please note that filling out an application does not guarantee that you will be accepted.  You accept full risk of losing your application fee if not accepted.

Prospective Tenant FAQ

How much is your application fee?

Our application fee is $55 per applicant (subject to change) for anyone age 18 and over. Every person age 18 or over that will be living in the home must complete an application.

Who needs to complete an application?

Any person who will be living in the home for more than a 2 week period or over 30 days in any given calendar year and is age 18 or older.

When can I see the home?

You must schedule a tour with the property manager. This can be done by calling the office at 928-965-8091 or checking the listing to see who the property manager is and calling them directly. 

Can I see a home that is occupied?

Out of respect for our current residents, we only show unoccupied homes after the tenant has moved out and they have passed the move out inspections and the property is considered rent ready. Please note that we will not process an application until after you have seen the home, unless you sign a Sight Unseen Form.

How long does the application process usually take?

The application process typically takes 1-3 business days. The processing time typically depends on how long it takes for us to receive your prior rental history, 30-days of paystubs, and driver's license photo. We encourage you to give your past landlord a heads up that they may be contacted from a member of our office and to have your information ready. 

How are your applications processed?

We process our applications on a first come, first serve basis. This is determined by the date the completed application is received. If we have not received your completed application, we will move on to the next applicant. Once we begin processing the first complete application, all other applications are held in a backup status, unless you advise us that you would like to withdraw your application. If the first applicant does not qualify or they withdraw, we will move on to the next completed application. Your application(s) fees are non-refundable.

How much is the move-in deposit?

Although the move-in deposit amount may vary per home, it is typically 1.5 times the monthly rent. Please refer to the individual listing of the home to confirm the security deposit for that particular home.

Can the move-in deposit be broken down into payments?

Unfortunately the answer to this is no. We require all deposits to be paid prior to receiving keys and within 48 hours of an executed lease.

What do I need to pay after my application is approved?

Once your application is approved, you will have 48 hours to sign your lease and pay the following: First month’s rent or pro-rated rent. Your cleaning deposit. Your security deposit. Your pet deposit, if applicable. Please note that if you cannot pay these amounts, the house will NOT be held for you.

Can I pay the security deposit up front to hold a home?

No, we do not hold homes nor ask for security deposit up front. We process applications on a first come, first serve basis. Upon your application approval, we will need the required funds within 48 hours from when we execute the lease.

Can I wire the initial funds to you electronically?

No, however, you will be instructed to register for your Tenant Portal where you will be able to make your payments. If for whaterver reason your payment is returned to us, you will be required to submit your payments via certified funds such as a cashier's check or money orders. We do not accept cash, ever.

Is the home in a “good” or “safe” neighborhood?

This is a question we cannot answer for you. This is for a couple of reasons. First of all, we don’t know how you define “safe” or “good” and every person defines it differently. Secondly, because we are real estate licensees, we could be held legally responsible for applying our own criteria to answer your question. Therefore, we ask you to complete your own due diligence to make that determination for yourself.

Is a washer, dryer, and/or refrigerator included with the home?

This varies for each individual home we offer for rent. Please refer to the listing. If it is not specifically listed, odds are it is not included. However, if this is critical to you and you would like to be absolutely certain, please contact our office directly.

Are any utilities included in the rent?

Typically they are not. Please refer to the listing of the home for exceptions.

When is the home available for move-in?

The availability date will vary for each home and is shown in the listing information of the home.

What school district is the home located in?

Although we may know what school district the home was located in at one point, school district boundaries are subject to change. Therefore, if this is an important consideration for you, we ask that you contact the school district directly to confirm that the home is located in the school district boundaries. 

Who pays the HOA dues?

The property owner will continue to pay the HOA fees.

Are pets allowed?

Whether or not pets are allowed can vary from home to home. However, this information can be found in the listing information of each specific home.

Do you accept cash?

We have many options to pay your rent, but cash is not one of them. You can pay online via e-check (fee free) or credit card (credit cards require a 3.25% service fee), or you can mail in a cashier’s check or money orders. We also have office hours M-F 9-5pm with an additional secured dropbox on the Southside porch of the office for dropping off your payment.